How do I check existing support requests sent? What password do I use when logging into the Support Center?

Click on the "Check Your Existing Requests" tab. Once you have submitted a request you will be registered in the help center and although you are already registered to use the CRM you will now need to set a password to log in to check on requests submitted. This can be the same password that you use to access the CRM. Select "Get a password" (at the base of the page). This will send you an email which will include a link. Simply open the email and click on the link to set your password (this password is for the help center only - if you wish to change the password that you use to login to the CRM see How do I change my password?).

Now you are ready to login to the help centre to check on the progress of your support request - use the email address that you used to create the request and your new password. (This is for requests sent using the Submit a Request tab only).